Housing Coach 18+ (Valley Brook)

Thank you for your interest in the position of Housing Coach 18+ (Valley Brook) at YMCA Cheshire

YMCA Cheshire provides supported accommodation for people experiencing homelessness or the threat of homelessness. The focus of Housing Coaches is to provide comprehensive, intensive Housing Management, supporting individuals to move towards independent living and greater stability.

The Role

We are seeking a passionate and dedicated Housing Coach 18+ (Valley Brook) to provide comprehensive, intensive housing management support to people aged 18+ living within YMCA Cheshire’s supported accommodation services.

This is a varied and rewarding role where no two days are the same. One day may involve taking accommodation enquiries and conducting health and safety tours, while another could involve supporting a resident with budgeting, facilitating group sessions, or helping someone prepare to move on into independent living.

Key Responsibilities

• Deal with accommodation enquiries both over the phone and in person
• Assess referrals for accommodation using YMCA Cheshire’s risk and need processes
• Support residents with budgeting and meeting financial obligations
• Undertake health and safety tours and act as Fire Officer as part of the rota
• Carry out one-to-one and group sessions to support independent living skills
• Develop regularly reviewed action plans with residents focused on sustaining independent living
• Support residents to access statutory, voluntary, community and faith sector services
• Promote resident engagement and ensure their views and aspirations are actively sought and acted upon
• Maintain accurate records using paper and IT systems
• Build relationships with providers and landlords to support resettlement and move-on opportunities

About You

We’re looking for someone who:

• Has an enthusiasm for seeing people thrive
• Can build meaningful relationships using strong interpersonal skills
• Has knowledge of the issues facing disadvantaged people
• Can work collaboratively with team members and partner organisations
• Has good IT skills including Outlook, Word, and Excel
• Can implement appropriate safeguarding and health and safety procedures
• Holds a full UK driving licence and has access to a vehicle for work purposes

Why Join Us?

At YMCA Cheshire, you’ll join a passionate and supportive organisation dedicated to creating better futures for individuals and communities.

You’ll have the opportunity to make a meaningful difference every day, working within a values-driven environment that supports both professional and personal development.

This is a full-time role (40 hours per week) with shifts typically between 9am and 10pm, Monday to Sunday, including some weekends.

If you are enthusiastic, compassionate, and committed to helping individuals rebuild their lives, we would love to hear from you. Kindly fill in the application forms and return these by 9.00 am on Friday 5 June 2026

Please download the job description to see more details including hours and salary.