Supported Accommodation Ofsted Compliance Officer

Thank you for your interest in the position of Supported Accommodation Ofsted Compliance Officer.

YMCA Cheshire provides supported accommodation for children and young people who have experienced, or are at risk of experiencing, homelessness. We are seeking a Supported Accommodation Ofsted Compliance Officer to provide quality assurance, compliance and administrative support to our Ofsted-registered service at Gresty Road.

You will help ensure that young people’s case files and service records are complete, accurate and compliant with organisational, regulatory and inspection requirements. Through regular auditing, monitoring and reporting, you will support the Registered Service Manager and wider team to maintain excellent record-keeping, demonstrate positive outcomes and remain ready for Ofsted inspections and other quality assurance reviews.

The Role

We are seeking an organised and detail-focused Supported Accommodation Ofsted Compliance Officer to support the day-to-day quality assurance and compliance activity within YMCA Cheshire’s Ofsted-registered Supported Accommodation Service.

This is a varied and rewarding role where no two days are the same. One day may involve auditing young people’s case files and identifying missing or overdue documentation, while another could involve updating compliance trackers, analysing performance information, preparing evidence for an Ofsted inspection or supporting the completion of quarterly monitoring reports.

You will work closely with the Registered Service Manager, Children and Young People’s Practitioners and Housing Coaches to ensure records are accurate, young people’s progress is clearly evidenced and the service continues to meet high organisational and regulatory standards.

Key Responsibilities

• Monitor and audit young people’s case files to ensure records are complete, accurate, up to date and completed within required timescales
• Review key documentation, including referral and admission records, matching assessments, risk assessments, safety plans and support plans
• Monitor key-work records, independence skills assessments and education, employment and training information
• Review safeguarding, incident, missing-from-home, transition and move-on planning records
• Identify missing documentation, overdue reviews, inconsistencies and quality concerns, reporting these to the Registered Service Manager
• Maintain compliance trackers and action logs, ensuring agreed actions are followed through to completion
• Conduct routine quality assurance audits and compliance checks to support continuous improvement and inspection readiness
• Ensure records are managed in line with data protection legislation, confidentiality requirements and organisational procedures
• Help prepare evidence and documentation for Ofsted inspections, Regulation 32 reviews, internal audits and other quality assurance activity
• Produce compliance reports, audit findings and performance information for the Registered Service Manager and senior leadership team
• Collate and analyse information relating to occupancy, service delivery, safeguarding, participation, outcomes and young people’s feedback
• Ensure both qualitative and quantitative evidence is captured to demonstrate young people’s progress, engagement and outcomes
• Monitor the completion and quality of Outcome Stars, ensuring they are regularly reviewed and used effectively within support planning
• Support performance monitoring against contractual requirements, organisational expectations and agreed performance indicators
• Assist with quarterly Performance Management Framework reports and other quality assurance or contract-monitoring submissions
• Attend service review, quality assurance and contract-monitoring meetings, preparing documents, taking minutes and tracking actions
• Maintain accurate electronic and paper-based records, databases and filing systems
• Prepare spreadsheets, correspondence, monitoring information and reports
• Support document-control processes, ensuring policies, procedures and templates remain current
• Assist managers with administration relating to admissions, placements, reviews and service monitoring
• Maintain an up-to-date understanding of safeguarding responsibilities and report concerns appropriately

About You

We’re looking for someone who:

• Has experience in an administrative, compliance or quality assurance role
• Has excellent attention to detail and can identify gaps, inconsistencies or areas of concern within records
• Has experience maintaining accurate electronic records and databases
• Has strong organisational and time-management skills
• Has a good working knowledge of Microsoft Office 365
• Can handle confidential and sensitive information appropriately
• Has experience producing reports and monitoring information
• Can manage competing priorities and meet important deadlines
• Is analytical, methodical and committed to accuracy
• Can work collaboratively with managers and frontline colleagues
• Is proactive and confident in following up outstanding actions
• Understands the importance of high-quality record-keeping within regulated services
• Is committed to safeguarding children and young people
• Supports equality, diversity, inclusion and anti-discriminatory practice
• Is aligned with YMCA Cheshire’s values and positive “can do” approach
• Ideally has experience within children’s services, supported accommodation, housing or social care
• Ideally has knowledge of Ofsted-regulated services
• Ideally understands safeguarding and record-keeping requirements
• Ideally has experience conducting case-file audits or compliance monitoring.

Why Join Us?

You will work alongside a committed team of Children and Young People’s Practitioners and Housing Coaches within a values-driven environment that supports professional development, staff wellbeing and continuous improvement.

This is a permanent, part-time role working 20 hours per week, with a salary of £13,988 per annum. Working days and hours will be discussed further during the interview process.

YMCA Cheshire offers a range of benefits, including company sick pay, pension contributions, life assurance, an Employee Assistance Programme and a Health Cash Back Plan.

Any offer of employment will be subject to satisfactory references and an Enhanced Disclosure and Barring Service check.

If you are organised, passionate about quality and compliance, and committed to maintaining high standards for children and young people, we would love to hear from you.

Kindly complete the application form and submit it through the YMCA Cheshire vacancies page by 5.00 pm on Sunday 2 August 2026.

Shortlisted candidates will be invited to interview during the week beginning 10 August 2026.

Please download the job description to see more details including hours and salary.