Weekend Duty Officer (Valley Brook)

Thank you for your interest in the position of Weekend Duty Officer (Valley Brook) at YMCA Cheshire.

YMCA Cheshire provides supported accommodation for people experiencing or at risk of experiencing homelessness. The purpose of this role is to help maintain the health and safety of our Valley Brook accommodation, support the wellbeing of residents, and ensure the site remains secure, clean, and welcoming.

The Role

We are seeking a passionate and dedicated Weekend Duty Officer (Valley Brook) to help create a safe, supportive, and positive environment for residents living within our supported accommodation services.

This is a varied and rewarding role where no two days are the same. One day you may be supporting a resident with personal budgeting or wellbeing, while another could involve carrying out health and safety checks, organising resident activities such as cooking sessions or table tennis, responding to emergencies, or completing housekeeping duties around the building.

Key Responsibilities

• Maintain a safe and secure environment for residents, staff and visitors
• Carry out regular tours and health and safety checks of the building and grounds
• Respond appropriately to emergencies, incidents and safeguarding concerns
• Provide low-level emotional and practical support to residents when required
• Act as Fire Marshall as part of the duty rota
• Enforce house rules and policies in a respectful and supportive manner
• Work collaboratively with the Housing and Night Duty teams, providing detailed handovers
• Record incidents, safeguarding concerns, maintenance issues and relevant information using IT systems
• Complete housekeeping and light maintenance duties to ensure the building remains clean, safe and welcoming
• Support resident wellbeing by contributing to positive engagement and activities where appropriate

About You

We’re looking for someone who:

• Has experience in security, housing support, homelessness services or a related field
• Is enthusiastic about helping people thrive and achieve their potential
• Can build positive relationships and remain calm under pressure
• Uses initiative and responds confidently in emergency situations
• Has an empathetic, compassionate and non-judgemental approach
• Values diversity and works effectively as part of a team
• Maintains confidentiality and professional boundaries
• Is competent using Microsoft Office, Microsoft Teams and other IT systems
• Has experience working with young people, including those with challenging behaviour, substance misuse and/or mental health needs (desirable)

Why Join Us?

At YMCA Cheshire, you’ll become part of a passionate and supportive organisation dedicated to creating better futures for individuals and communities.

You’ll have the opportunity to make a meaningful difference every weekend, helping people rebuild their lives while working within a values-driven organisation that invests in your professional development and wellbeing. Our staff benefits include a comprehensive training programme, Employee Assistance Programme, health cashback plan, conference opportunities, flexible working, onsite gym, café discount and much more.

This is a part-time permanent role, working 16 hours per week, with shifts taking place 8:00am–4:00pm or 2:00pm–10:00pm on Saturdays and Sundays.

If you are enthusiastic, compassionate and committed to helping people move towards independence, we would love to hear from you. Kindly complete the application form and submit your application by 5:00pm on Thursday 13 August 2026.

Please download the Candidate Pack to view the full job description, person specification, salary and benefits.