Domestic Abuse Service Manager

Thank you for your interest in the position of Domestic Abuse Service Manager at YMCA Cheshire.

Are you passionate about supporting families to rebuild their lives after domestic abuse?

The Domestic Abuse Service Manager is responsible for the operational delivery of the Domestic Abuse Emergency, Safe & Supported Accommodation contract, commissioned by CEC, to providing safe, trauma-informed, survivor-led accommodation and support to victims of domestic abuse including children.

The Domestic Abuse Service Manager will lead a team, ensuring high-quality, person-centred support, safe housing management, and compliance with contractual, safeguarding, and regulatory requirements. The role will work closely with external partners to ensure victims are supported to remain safe, recover, and move towards longer-term housing stability.

About You

• Experience working with survivors of domestic abuse or families
• Experience managing a team
• Strong knowledge of safeguarding and risk management
• Excellent communication and relationship-building skills
• The ability to manage challenging situations calmly and professionally
• Good IT and record-keeping skills
• A relevant qualification in domestic abuse, housing, social care, or a related field is desirable.

What we offer

• A supportive team environment
• Regular supervision and reflective practice
• Ongoing training and development
• The opportunity to make a meaningful difference every day

If you are empathetic, proactive, and committed to helping families rebuild their lives, we would love to hear from you.

Please download the job description to see more details including hours and salary.